Contact Us

Technical Assistance 

Our vendor supported assistance team has provided an improved knowledge resource system to answer your most common questions and respond quicker than ever to resolve your issue 24/7. Many resolutions are available online and if your question isn't answered you can submit an electronic ticket for help. 

*NOTE: users are required to create an account with the zendesk to access this 24/7 feature.  This account can be accessed at anytime to read responses or submit new questions in the future. 

What type of assistance do you need? 

click hereI need help with my AWARxE account.

click hereI need help with a NarxCare PMP Report.

click hereI need assistance submitting data with my Clearinghouse account.

click hereI need technical assistance with my organization's Gateway connection.


call the help desk


If you prefer to call, support staff is available by phone to assist with any of the issues listed above.  

(Technical assistance is available M-F 8am- 5pm CT)




Program Assistance

Questions about program policy or need to update your credentials?

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Minnesota Program Contacts




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MN Prescription Monitoring Program | 335 Randolph Avenue, Suite 230 |  Saint Paul, Minnesota 55102 Voice: 651-201-2836 | Fax: 651-215-0948